![]() You need to learn how to manage and not turn away guests. You should never ever ever yell at a customer who refuses to pay for something he didn't order or consume "YOU DON'T GET TO TELL ME WHAT TO DO!" And if the manager we encountered is somehow the owner, you should call up Robert Irvine of Restaurant: Impossible. At least the waitress tried to smooth things over for your manager.įYI to the owner, your manager needs to be fired. Don't try to manipulate us into paying for services not rendered.Īnd to top it all off, the atmosphere was very average. Just own up to your mistakes and don't ruin your paying guests' experience. for mistakes that we did not make, she tried to charge my friends for items they didn't consume or consumed but didn't order. She took part in messing up our orders (handing out plates with wrong rolls mixed in with the right ones we ordered), blaming us the customers and a waitress on her first day. Manager here was so incredibly insulting and RUDE.
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